Our friendly and knowledgeable staff are happy to assist with any questions you may have regarding any of the vehicles on our fleet. We have put together some of our most frequently asked questions to assist with your rental, however if you have any additional questions please do not hesitate to Contact Us.
Seat belts must be worn in motor vehicles.
All Tasmania Campers come with Nationwide NRMA roadside service. We also supply a list of nationwide service centres and authorise you to spend up to AU$100.00 in emergency repairs so that you can deal with minor matters speedily or when convenient to you.
Yes, so long as there are no clear signs saying otherwise, then it should be okay, however we do suggest you use commonsense and courtesy. Please remember to take any rubbish for proper disposal later.
Yes, you can use your standard derivers license or International driver’s license to drive any of our campervans or Motorhomes. The license you chose to use must be in English.
All vehicles come fully equipped with: Pillows & Duvets, Sheets, Fleece Bed Throws & Towels, Cooking Utensils, Pots/Pans/Frypan, Plates & Bowls, Cups & Glasses, Wine Glasses, Kettle, Electric Kettle, Scissor, Dish Cloth, Dish Brush, Tea Towels, Electric Toaster, Cutlery, Tin Opener, Corkscrew, Coffee Plunger, Microwave Cookware, Food Containers, Chopping Board, Clothes Hangers, Clothes Line & Pegs, Bucket, Dustpan & Brush, Fire Extinguisher, Waste & Fresh Water Hose, Hot water bottles
Hard suitcases are not recommended. We recommend soft bags that can be folded and stored away under the bench seats in the vehicles. Alternatively, your luggage can be stored for you, free of charge, at the depot.
The campervan power will last up to 24 hours when fully charged. Campervans are recommended to stay at powered sites every evening unless the campervan is driven continuously for 7 hours per day, which will charge the battery enough to be with sufficient power for 24 hours without 240V power.
Our depot is located on Kennedy Drive, just off the Tasman Highway to the Airport on the old Cambridge Road (only a few minutes from the airport terminal).
Visit our Contact Us page for our location map.
Customer service is our number one priority, therefore your request will be processed as quickly as possible, preferably within 24 hours of receiving your booking. If a vehicle is available for the dates you specified, your booking will be finalised and we will advise you of confirmation.
No reservation will be accepted or guaranteed without a part payment of hire cost made via a valid credit card number, cardholders name and card expiry date to be supplied at the time the reservation is made.
Should you wish to amend or cancel your existing booking, please contact us as soon as possible. Simply go to the Contact Us page which provides many options for contacting us, or email info@tasmaniacampers.com.au. Please ensure you quote your confirmation number and one of our reservation consultants will get back to you as quickly as possible.
Yes. We treat the security of our guest’s information very seriously. To ensure your security, all credit card transactions are secured by SSL, which encrypts the credit card number so as to make it unavailable to any other party.
We accept Visa, Master Card, Bankcard, Diners and Amex.
Australian banking laws require that all credit card transactions be charged in Australian currency.
Via air or sea! Bass Strait is the 'sea-road' and the route is operated by two incredibly fast ships that offer an overnight service in both directions between Melbourne and Devonport seven days a week, year round, with additional services in peak periods.
If you prefer to travel by air then Qantaslink, Virgin, Jetstar and Regional Express operate frequent services to Tasmania. There are direct flights from Sydney and Melbourne to Launceston and Hobart, from Brisbane to Hobart, from Adelaide to Hobart, and from Melbourne to Devonport, Burnie and King Island.
Tasmania is an island approximately the same size as West Virginia.
Tasmania enjoys four distinctly different seasons so there is a climate to suit your preferences! Generally it is warmer on the coast and cooler inland. During summer (December - February) the average maximum temperature is 21 degrees Celsius (70F) and during winter (June - August) the average maximum temperature is 12 degrees Celsius. Spring and Autumn is also very pleasant with temperatures normally in the mid-teens.
It isn't always easy to see the secretive Tasmanian Devil, however specialist wildlife observation tours are available on the island.
Hobart is the capital city, however other main centres include Launceston, Burnie and Devonport.
Petrol stations are located throughout Tasmania and open 7 days a week. You should expect to pay a few cents more per litre compared to other Australian states.
In built-up (residential) areas the speed limit is 50 km/h unless otherwise indicated. The maximum speed on the open roads is normally 100km/h. Watch out - there is speed camera's operating throughout Tasmania.
There are plenty of visitor information centres located throughout Tasmania, simply look out for the blue and yellow 'i' to guide you to the local information centre.
The state has more than 2000km's of walking tracks and an impressive 18 national parks.
BIG4 Holiday Parks offer a choice of 12 parks in premier locations along with a range of services and facilities, including campervan sites. There are also plenty more independent holiday parks available for your use.